Effective Date: 16/07/2024
1. Introduction
Welcome to Boardwalk Candles (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.boardwalkcandles.co.uk or make a purchase.
2. Information We Collect
Personal Data:
We may collect personally identifiable information that you provide to us, such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (e.g., credit card details)
- Other details you provide voluntarily (e.g., through our contact form or newsletter sign-up)
Non-Personal Data:
We may also collect non-personally identifiable information, including:
- IP address
- Browser type and version
- Device information
- Pages you visit on our Site
- Time and date of your visit
- Time spent on pages
3. How We Use Your Information
We use the information we collect in the following ways:
- To process and manage your orders
- To communicate with you regarding your orders, including confirmations and updates
- To respond to your inquiries and provide customer support
- To improve our website, products, and services
- To send promotional emails (if you have opted-in)
- To understand and analyze how you use our Site
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following situations:
- Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may release your information when we believe it is necessary to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include physical, electronic, and administrative procedures to safeguard and secure the information we collect online. Despite these efforts, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any incorrect or incomplete data
- Request deletion of your personal data
- Object to the processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
To exercise any of these rights, please contact us at info@boardwalkcandles.co.uk
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email or through a notice on our Site prior to the change becoming effective.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@boardwalkcandles.co.uk
- Address: Boardwalk Candles, Auburn Locks, Musselburgh EH21 8FE
- Phone: 07967092517
By using our Site, you consent to this Privacy Policy.
